At EERAWN, every product is carefully inspected dispatch to ensure the best quality.
Please note that we do not offer returns or refunds once the order is delivered.
We request customers to check the size chart before placing an order.
Exchange is only applicable if:
You receive a damaged product
You receive the wrong product
Important:
An unboxing video is mandatory to claim any exchange. The video must be recorded from the beginning of opening the package without any cuts or edits.
Exchange requests must be made within 48 hours of delivery with valid proof.
Products must be unused and in original condition for exchange approval.
We will arrange the reverse pickup up for the defective item at no cost to you.
If you wish to exchange a non-defective item for a different size, the exchange will be processed on a chargeable basis to cover the logistics cost.
What is your shipping policy?
Orders are dispatched within 1-2 working days
Delivery time is 3-7 working days
Shipping charges may apply at checkout.
Tracking details will be shared after dispatch.
What is cancellation and refund policy?
Order Cancellation (Before Dispatch)
Orders can be cancelled before they are shipped. In such cases, a full refund will be issued to the original payment method.
Order Cancellation (After Dispatch)
Once an order has been shipped, cancellation is not possible. If a shipped order is returned back to us, the refund will be processed after deducting applicable shipping charges.
Undelivered Orders (RTO)
If delivery is unsuccessful after multiple attempts and the order is returned to us, the refund will be issued after deducting two-way shipping charges.
Product Availability
If a replacement is not available for a damaged or incorrect product, a full refund will be processed to the original payment method.
Is COD available?
We currently do not provide COD ( Cash on delivery ) option. All orders shoud be prepaid.
